CASH PAYMENTDAYS 1 TO 7 FROM RESERVATION DATE
Upon reservation of your chosen unit, a welcome letter shall be given as gratitude for making DMCI Homes your choice. To facilitate the documentation process and to complete your unit’s reservation transaction, you must submit the following documents to your Sales Agent:
Once all requirements have been submitted, your Sales Agent shall endorse your documents and all other necessary requirements to the Documents and Inventory Control Department for the preparation of the Deed of Absolute Sale (DOAS).
All requirements and payments must be completed within thirty (30) days. Otherwise, your reservation will be forfeited and cancelled.
DAYS 8 TO 15
Once your documents have been properly endorsed, it will usually take one (1) to two (2) working days to prepare your DOAS. While your DOAS is being drafted, we will send you a copy of the Reservation Agreement.
DAYS 16 TO 30
Your DOAS is now ready to be released, which you will be given fifteen (15) days to review. Should the documents be in order, you will need to sign the DOAS and return it to your Sales Agent.
RELEASE OF DOAS
Upon clearance of the full payment, you will be issued a Clearance for Turnover. You will then be endorsed to the Turnover Department for unit inspection.
For cash buyers of Non-RFO projects, there will be a Php50,000.00 retention amount that will be payable upon RFO of the unit purchased (to complete the total contract price) and the contract will remain as CTS until such time.
DAYS 1 TO 7 FROM RESERVATION DATE
Upon reservation of your chosen unit, a welcome letter shall be given as gratitude for making DMCI Homes your choice. To facilitate the documentation process and to complete your unit’s reservation transaction, you must submit the following documents to your Sales Agent:
Once all requirements have been submitted, your Sales Agent shall endorse your documents and all other necessary requirements to the Documents and Inventory Control Department for the preparation of the Contract to Sell (CTS).
All documentary requirements and payments must be completed within thirty (30) days. Otherwise, your reservation will be forfeited and cancelled.
DAYS 8 TO 15
Once your documents have been properly endorsed, verification of contact information and personal details will be conducted. Once Notice of Approval has been released, it usually takes one (1) to two (2) working days to prepare your CTS.
DAYS 16 TO 30
Your CTS is now ready to be released and you will be given fifteen (15) days to do the following:
RELEASE OF CTS
For In-House Financing, upon clearing of the required down payment and submission of complete PDCs (60), you will be issued a Clearance for Turnover. You will then be endorsed to our Turnover Department unit inspection.
Besides the total contract price of the unit you purchased, there are miscellaneous fees payable to the Developer for the transfer of title from the Developer to the Buyer’s name (closing fees) and other related expenses in connection with the sale.
For Sales with reservation date of July 15, 2008 onwards, these miscellaneous expenses are already included in your schedule of payment / CTS Annex.
Depending on your method of payment and unit purchased, miscellaneous expense rates range from 3.6% – 13.5% of the total contract price. It includes fees and charges for Documentary Stamp Tax, Transfer fees, Registration fees, Assurance fund, Administrative and Processing fees and LGU/IT Service fees.
Your Clearance for Unit Turnover will automatically be processed and released by the Documents and Inventory Control Department to the Turnover Department once the following requirements are submitted:
Your title will be processed once the following documentary requirements are submitted and completed. Processing of title takes approximately one (1) year:
The following documents will be released to you after the one (1) year processing period:
For accounts with Bank Financing Term, title will be released to the bank where the loan was availed.
To receive your title, tax declaration, and notarized DOAS, the following requirements must be presented:
Note: The company does not allow transferring the title personally.
The following are the requirements and procedures to process your request for Change of Name or Transfer of Ownership:
Fully Paid Accounts or Accounts with Penalties / Unpaid Payments will not be allowed Change of Name or Transfer of Ownership. Only the Principal Buyer can request for Change of Name or Transfer of Ownership.
Once all requirements have been submitted to the Customer Care Department, these will be forwarded to Credit & Collection Department for processing of the Notice of Approval (NOA). NOA will then be forwarded to the Documents and Inventory Control Department for CTS preparation. A new set of PDCs will be issued to the New Buyer, a signed CTS, which should be submitted within a specified deadline.
The following are the requirements and procedures to process your request to add a Joint Buyer or Co-Owner:
Only the Principal Buyer can request for additional ownership.
Only one billing address should be declared, even for Co-Buyers with different billing addresses.
The following are the requirements and procedures to process your request to omit a joint buyer or co-owner:
Additional requirement if omitting a minor client:
Additional requirements if ommission is due to death:
Once all requirements have been submitted to the Customer Care Department, the request will be endorsed to the Documents and Inventory Control Department for approval of request. A Waiver of Rights document will be given for your signature and notarization. The notarized Waiver of Rights document should be returned to the Documents and Inventory Control Department for preparation of CCIS form to update the system.
Once the system has been updated, a Certification that the name has been omitted will be released. Changes will be reflected on the DOAS upon full payment.
The following are the requirements and procedures to process your request to Change your Personal Information and/or Contact Details:
Change of Marital Status
Change of Billing Address
Change of Contact Information
Transfer of unit within the project is subject to approval of the Management and may only be allowed within six (6) months from the reservation date.
Account must be in current payment status/updated/not in default to qualify for transfer. Special Holding or Reservation of intended unit is not allowed.
The following are the requirements and procedures to process your Request to Transfer from one unit to another within the prescribed allowable period:
Transfer of Unit is not allowed when a unit has already been turned-over or has been fully paid.
Disclaimer: Subject to change without prior notice.
The Statement of Account (SOA) is sent on a quarterly basis together with your Official Receipts (OR) on payments made. Should you wish to get an advanced copy of your SOA, a Request Letter/Email must be submitted to our Customer Care Department. Your SOA will be available for release at the Customer Care Help Desk after seven (7) Working Days.
The Principal Buyer or his/her Authorized Representative is the only one allowed to request and to receive the SOA.
The following must be presented in receiving the SOA:
The Official Receipts (ORs) shall be sent through an accredited courier on a quarterly basis. Should you wish to claim in advance your ORs, a Request Letter/ Email must be submitted to our Customer Care Department or you may accomplish a request form available at the Window 3 of our Payments and Collections Area.
The Principal Buyer or his/her Authorized Representative is the only one allowed to request and to receive the ORs.
The following must be presented when receiving the OR:
You will be contacted by the Customer Care Department for the releasing schedule/update of your OR. You may opt to have it mailed to you or you may pick it up at the DMCI Homes Corporate Head Office, Customer Care Department. Releasing of ORs is every Friday, 8:00am to 5:00pm only.
To Request for Hold Deposit or Payment of your check, a Request Letter/Email must be submitted to the Customer Care Department at least fifteen (15) banking days before the check’s due date. Your request will be endorsed to Treasury Department for verification.
After approval and verification of the Treasury Department, you will be advised to pay a holding fee of Php2,000.00 per check. Only cash payments will be accommodated.
Only the Principal Buyer or his/her Authorized Representative (with Authorization Letter) is allowed to request for holding of deposits/payment.
The following are the types of Loan Restructuring and the conditions to qualify:
To request for Loan Restructuring, an original copy of a request letter or email must be submitted to the Customer Care Department. Your request will be endorsed to the Remedial Department for verification and approval. After verification and approval, you will be advised to pay a restructuring fee depending on the type of request.
An updated computation sheet of the restructured loan stating the new monthly amortization, payment due dates and required cash outlay will be given to you for conformity. The computation sheet is released within five (5) working days from date of receipt of the Request for Loan restructuring by the Remedial Department. You need to sign the computation sheet within the validity period only as indicated in the computation sheet.
You will be required to issue a new set of post-dated checks (PDCs) based on the conformed computation sheet. *Validity of the computation sheet is only:
Checks maturing within thirty (30) days from date of request must be funded by the client as these will still be deposited and assumed cleared in the computation.
To request pull-out of your old checks, a request letter or email must be submitted to the Customer Care Department. Your checks will be available for release after the following number of days upon verification and approval of Treasury Department:
DISCLAIMER: Subject to change without prior notice
For Tandem Unit requests, you may submit Request for Tandem/Non-installation of Finishes/Partitions (RTN) to your Sales Agent. You will then be given the Standard Tandem Layout which you have to fill-out and sign, and submit with Php200,000.00 cash/check bond to Sales Management with the assistance of the Sales Agent/Seller. The RTN will then be submitted to Accounting of Construction Division who shall issue Acknowledgement Receipt (AR). An action sheet will be prepared for Management’s approval.
When construction of your unit has finished and is ready for turnover, you are required to bring your AR copy during unit inspection. When Certificate of Acceptance of Unit has already been issued, you will be asked to fill-out a Request to Release the Construction Bond Form. Your request will then be forwarded to Treasury (Construction Division) along with the AR copy and Certificate of Acceptance to process release of the construction bond. Customer Care will inform you once cash/check bond is ready for release.
Note: Tandem Unit requests must be made at least 10 days before the date specified by Construction Division.
For Non-Installation of Finishes and Partitions requests, you may submit Request for Tandem/Non-installation of Finishes/Partitions (RTN) to your Sales Agent. You will then be given the Unit Finishes Non-installation Checklist with Unit Alteration Guidelines which you have to fill-out and sign, and submit with Php100,000.00 cash bond to Sales Management/Customer Care. The RTN will then be submitted to the Accounting of Construction Division who shall issue an Acknowledgement Receipt (AR). An action sheet will be prepared for Management’s approval.
When construction of your unit has been finished and ready for turnover, you have to bring your AR copy during unit inspection. When Certificate of Acceptance of Unit has already been issued, you will be asked to fill-out a Request to Release the Construction Bond Form. It will be forwarded to Treasury (Construction Division) along with the AR copy and Certificate of Acceptance to process release of the construction bond.
Note: Requests for Non-Installation of Finishes and Partitions must be made at least ten (10) days before the date specified by Construction Division.
Turnover is a process wherein DMCI Homes physically delivers the unit to the buyer.
Upon the release of our Documentation Group of your unit’s clearance for turnover, a coordinator from the Turnover Group will call or email you to confirm the dressing up of your unit and to inform you of the tentative turnover schedule along with the turnover fees, which you would have to settle upon acceptance of the unit. A confirmation from you is required to start the unit dress-up.
On the date of your unit’s turnover, you will be asked to inspect your unit and sign the Acceptance Document that states that the unit is acceptable to you. If there will be requests to rectify some items, these will be noted in the punchlist form and shall be endorsed by the Turnover Group to the Construction Group for proper action. The final turnover will be rescheduled until further notice depending on the quantity or scope of rectification works.
Once you are satisfied with your unit’s condition, the unit will be immediately turned over. You will be asked to sign a Certificate of Acceptance, complete Meralco application documents and settle the Turnover Fees, which covers the following:
You will be introduced to the Property Management Office (PMO) for briefing and orientation regarding condominium policies, rules and regulations.
You shall be given a Homeowner’s Manual and the complete set of keys for your unit.
If the Principal Buyer is not available on the scheduled turnover of unit, an Authorized Representative may accept the unit on his/her behalf provided the following must be presented:
IMPORTANT: If you fail to inspect and accept your unit within thirty (30) days from the date of the written notice from the Turnover Department, it will be deemed that you have legally accepted the unit. Charging of Association Dues shall automatically commence from the day that your unit has been accepted or deemed accepted.
Your unit is backed by two (2) years warranty on workmanship from the day of acceptance or deemed acceptance. However, repair of items affected by normal wear and tear, misuse or termite infestation such as lockset, faucets etc. are excluded in the prescribed warranty. Upgrades, improvements and other personal modifications to your unit may only be allowed after the official acceptance. Please note that certain warranties may be voided by alterations.
Condominium Corporation is a non-stock non-profit Corporation registered with the Securities and Exchange Commission and managed by a Board of Directors through the Property Management Office. Its purpose is to maintain all common areas and to govern the entire estate/project in accordance with the Master Deed with Declaration of Restrictions, Articles of Incorporations and By- Laws. The individual owners of the condominium units are the stockholders of this corporation.
DMCI Homes Property Management Corporation or DPMC is a subsidiary of DMCI Homes. It is mandated to manage and operate the projects of DMCI Homes, as well as to provide the professional services and support to its clients. DPMC shall be responsible for the general management of these projects.
Property Management Office is the entity through which the Condominium Corporation exercises its prerogatives to DMCI Homes projects.
Association Dues are assessment of the community’s regular operational expenses based on the operating budget and projected expenditures for the year. This is collected monthly and comprises the unit owner’s share of condominium expenses including, but not limited to, the following:
Also part of the Association Dues but billed separately are utility expenses for the common areas such as water and electricity.
The Property Management Office (PMO) is largely funded by the Association Dues paid by the condominium residents.
Payment of Association Dues will automatically start from the day your unit (including service area and parking area) has been accepted or deemed accepted. Corresponding penalties and interests will be imposed on late payments.
Real Estate Property Tax (RPT) on unit, parking slot, house and lot is paid by the unit owner based on its floor/lot area. The developer advances payment of RPT in behalf of its clients and buyers. DMCI Homes shall release the title to the buyer once the RPT on unit along with other requirements are settled. The buyer shall then pay the RPT of the unit/parking slot/house and lot directly to the local government.
Payment of RPT on your unit/parking slot/house and lot starts from the day your unit has been accepted or deemed accepted. DMCI Homes’ Credit and Collection Department sends a statement of account for your unit’s unpaid RPT. Advance RPT billings will also be sent three (3) months before actual payment of DMCI Homes. You will be given a grace period to settle the billing.
Basis for computation of real estate property tax:
BASIC TAX = ASSESSED VALUE X MUNICIPAL RATE ON RPT
Please note that RPT of unit is different from RPT of common areas. Refer to Special Assessment Fees for more details.
Special assessment fees are collected to cover additional expenses that are not part of Association Dues’ expenditures or those costs that Condominium Corporation deems important for the improvement of the community such as the following:
COST PER SQM = TOTAL EXPENSES OF THE PROPERTY / TOTAL PROJECT SALEABLE AREA (SQM)
AMOUNT DUE PER UNIT = COST PER SQM X TOTAL AREA OF UNIT*
* unit includes balcony, service area, and parking
DMCI Homes Leasing Services (DHLS) is the official property leasing, investment and management unit of DMCI Homes. It offers management services and residential properties for rent or for lease.
To enrol your unit at DMCI Homes Leasing Services, you can call our Leasing Department. You will be asked to fill-out and sign a Lessor Information Sheet and Authority to Lease, which can be obtained from Leasing Services Department office or unit owners can download the said documents at leasing.dmcihomes.com.
After submitting the required documents, Leasing Department will conduct an inspection and inventory checking of your unit. An Acceptance Certificate will be given to you after you surrender a duplicate of your complete unit keys.
Your unit will now be included in the leasing database and will be leased out based on our standard Leasing process.
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